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BAD 60095 F05 DuBois

                                                                   BAD 60095

TRAINING AND DEVELOPMENT IN ORGANIZATIONS
                                            Fall 2005 (Tuesday/Thursday 12:15-1:30)
 

INSTRUCTOR

 
Dr. Cathy L. Z. DuBois
E-mail:  cdubois@kent.edu
Office: BSA A412                   
Phone: 330-672-1157              Fax: 330-672-2448 (please use a cover page with my name)
Office hours:     Tuesday 9:30-11:30, Thursday 9:30-11:30, or by appointment
 
 

COURSE PREREQUISITE

 
BAD 64271 Human Resource Management, relevant undergraduate coursework, or a sincere interest in Training & Development.
 
 

REQUIRED TEXT / READINGS / REGISTRATION

 
Noe, R. A. (2005).  Employee Training & Development.  New York: McGraw-Hill/Irwin.
List of additional required readings, available through KSU Library Electronic Reserves.
 
Course Website:  http://cdubois.pageout.net      Please register by September 2!
 
You must register with the KSU SHRM student organization.  Registration is free.  Contact Kenneth Weppler: kweppler@kent.edu
 
 
COURSE OBJECTIVES
 
This course will examine a range of theory and practice with respect to training and development related to the workplace and careers.  We will focus on the development and the delivery of training programs. At the conclusion of this course, you should be able to:
 
-         Describe the scope and need for training and development in the workplace of today and the future
-         Differentiate between performance problems that can be solved through training and those that require other interventions
-         Detail the components of sound training design and critical success factors for training implementation
-         Describe the respective roles of individuals and organizations in training and development
-         Apply critical analysis in relating training and development to organizational functioning and success
-         Address a group using appropriate communication techniques
-         Design a training program using sound training design principles
-         Deliver a short training session that achieves your learning objectives
COURSE FORMAT
 
My goal is to have every class member be an active participant in the learning process.  Therefore, we will have a considerable amount of discussion in every class.  The participatory nature of the class makes it imperative that you have read the assigned material before class on a regular basis. 
 
This course meets concurrently with M&IS 44183 Training & Development in Organizations.  Graduate students are expected to participate in class discussions for parts 1 and 2 of the course.  Should your course project turn out to be significantly demanding, you will be able to spend some class time for part 3 of the course working on your project.
 
 

GRADES

 
                        Class Preparation / Participation            10%
                        Exams                                                  40%   (15% / 15% / 10%)
                        Training Delivery Project                       40%
                        Comprehensive Final Exam                   10%    
                                                 
I will use +/- grades for this course.  Assignment of final grades will most likely be:  92+ A, 90-91 A-, 88-89 B+, 82-87 B, 80-81 B-, 78-79 C+, 72-77 B, 70-71 C-, 68-69 D+, 60-67 D, 0-59 F.  I reserve the right to curve these final grades, up or down, based on overall class performance.
 
 
Class Preparation / Participation
 
Class participation is a function of how regularly you offer insightful comments and/or pose useful, stimulating questions in class, how much you contribute to small group discussions, and how regularly you attend class.  If it is obvious that you are prepared for each class, you will receive at least a grade of a B.  To receive a grade in the A range, you must speak up in a manner that adds value to the group learning experience.  If it is obvious that you are not regularly not prepared, you will receive a failing grade for class participation.
 
It is not enough to simply read the material before class; you must also think through what you’ve read.  Prepare for class with the ‘Advance Preparation Questions/Activities’ guidelines available on the course website.  Also list any questions you have on your assigned reading.  Bring written items, your text, and other readings with you to class so that you can refer to them if necessary.
 
The commonly requisite employment characteristics of preparation, participation, punctuality and attendance are very relevant to your performance in this class.  Thus, if you cannot attend class, please provide a courtesy e-mail or phone call to let me know why you are absent within 24 hours of the absence.  In a class of this size, I will know you’re not there. 
 
 

Exams
 
Expect all exams to be lengthy and rigorous; come well prepared.  Questions will be short / long answer (see writing style section below).
 
All students must take each of these exams on their scheduled dates; only in extreme circumstances can alternate arrangements be made.  If you can’t make the scheduled test date, I must be notified in writing and we must establish an alternate date prior to the scheduled test date.  Make-up tests will be alternate forms of the scheduled tests.  That is, do not expect a test taken on an alternate test date to be exactly the same as the test given on the scheduled date.

 

Section Exams

The first 3 exams will cover specified chapters and associated readings and class discussions.  These exams will consist of a variety of question formats, including some short / long answer questions that are integrative and application oriented.  You will need to ‘own’ the material in order to do well on these exams; thinking beyond the obvious will be required.  Exams 1 and 2 will be taken ‘solo’, with no use of notes/text.  Exam 3 will be taken with a partner if you choose to do so, and will be open notes/text.  Partner evaluations will be used to guide grade adjustments where partners have not made equal contributions to test answers.
 

Comprehensive Exam

The comprehensive exam that will cover all course material related to training design and implementation, with a focus primarily on parts 1 and 2 of the course.  Competent implementation and management of organizational training programs requires that the process of training design as a whole is ‘owned’ intellectually.  There are a number of aspects to training design, and the trainer/manager must know how each aspect relates to all other aspects; one must know how all of the parts relate to one another as well as to the overall process and outcomes of training.  Thus, this final exam will motivate you to pull together all the knowledge covered with regard to training design and implementation, and provide feedback for you on your “knowledge of the whole”.
 
 
Training Project
 
Students will work together to complete a KSU project designated for us by Carolyn Pizzuto, VP or HR, and Karen Gilliam, Director of Employee Relations and Development.  As of the first week of classes project specifics are not available, but they will be shortly.  In the meantime, I suggest that students read ahead through course materials so that you will be more knowledgeable about training design when we get project specifications.  That way you can get up to speed very quickly, which might be imperative.
 
Project grade will be determined by overall quality of the final products, determined by the extent to which they meet goals specified by Carolyn Pizzuto and Karen Gilliam.  Peer evaluations will also factor into your project grade, so be sure your individual contributions are sufficient throughout the semester.  You will work as a self-managed team, but don’t hesitate to ask me for any type of assistance you might need.  I will support you in any way I can.
 
 

Information from the KSU College of Business Administration

The Following Policies Apply to All Students in this Course
 
A.     Students attending the course who do not have the proper prerequisite risk being deregistered from the class.
B.     Students have responsibility to ensure they are properly enrolled in classes.  You are advised to review your official class schedule (using Web for Students) during the first two weeks of the semester to ensure you are properly enrolled in this class and section.  Should you find an error in your class schedule, you have until Friday, September 9, 2005 to correct the error with your advising office.  If registration errors are not corrected by this date and you continue to attend and participate in classes for which you are not officially enrolled, you are advised now that you will not receive a grade at the conclusion of the semester for any class in which you are not properly registered.
C.     Academic Honesty:  Cheating means to misrepresent the source, nature, or other conditions of your academic work (e.g., tests, papers, projects, assignments) so as to get undeserved credit.  The use of the intellectual property of others without giving them appropriate credit is a serious academic offense.  It is the University's policy that cheating or plagiarism result in receiving a failing grade (0 points) for the work or course.  Repeat offenses result in dismissal from the University.
D.    For Fall 2005, the course withdrawal deadline is Saturday, November 5, 2005.  Withdrawal before the deadline results in a "W" on the official transcript; after the deadline a grade must be calculated and reported.
E.     Students with disabilities:  In accordance with University policy, if you have a documented disability and require accommodations to obtain equal access in this course, please contact the instructor at the beginning of the semester or when given an assignment for which an accommodation is required.  Students with disabilities must verify their eligibility through the Office of Student Disability Services (SDS) in the Michael Schwartz Service Center (672-3391).

SCHEDULE OF TOPICS & READINGS

BAD 60095, Fall 2005

Date                             Topics                                                                                      Readings         
 
PART 1: Determining the Why, Who and What of Training 
August 30                     Introduction to the Course                                                       
September 1                 Introduction to Training & Development                                    Chapter 1
September 6                 Strategic Training / Models of Training Design               Chapter 2
September 8                 Needs Assessment                                                                   Chapter 3 &
                                    Final approval of project topics!                                                 Zemke
September 13               Trainee Attributes & Attitudes                                       Noe
September 15               Recap of Part 1                                                           
September 20               EXAM #1      
 
PART 2:  Building the Training Program
September 22               Project Day
September 27               Learning Theories, Conditions & Objectives                              Chapter 4
September 29               Training Transfer                                                                       Chapter 5
October 4                    Training Evaluation                                                                    Chapter 6
October 6                    Training Methods                                                                      Chapter 7
October 11                  Technology & Training                                                  Chapter 8
October 13                  Recap of Part 2
October 18                  EXAM #2
 
PART 3:  Training Related Issues for Employees and Organizations
October 20                  Project Day
October 25                  Organizational Barriers to Training                                             Dipboye
October 27                  Employee Development                                                            Chapter 9
November 1                 Special Issues in T&D                                                  Chapter 10
November 3                 Career Management / Issues                                                     Chapter 11
November 8                 Challenges in T&D                                                                   Chapter 12
November 10               Future of T&D                                                             Chapter 13
November 15               Elements of Excellent Presentation                                             Internet Research
November 17               EXAM #3
           
PART 4: Training Projects – Doing Training!
November 22               Project Day
November 24               No class – Thanksgiving!
November 29               Training Delivery Project Presentations              Mandatory Attendance! 
December 1                 Training Delivery Project Presentations              Mandatory Attendance!
December 6                 Course Recap – Grasping the Whole of Training & Development
December 8                 Comprehensive Exam 
 
Notes: 
1. The above schedule will shift as needed; be alert to announced changes!
2. If you are absent from class, please obtain detailed class notes from class members.

READINGS: M&IS 44183, Fall 2005
 
 
1)      Zemke, R. (1998).  How to do a needs assessment when you think you don’t have the time.  Training, 35 (3), 38-44.
 
2)      Noe, R. A. (1986).  Trainees’ attributes and attitudes: Neglected influences on training effectiveness.  Academy of Management Review, 11, 736-749.
 
3)      Dipboye, R. L. (1996).  Organizational barriers to implementing a rational model of training.  In Quinones, M. A. & Ehrenstein, A. (Eds.), Training for a rapidly changing workforce.  Washington, DC: American Psychological Association.  (Chapter 2)
 
 
 
 
Note 1:  Prepare to discuss in class each reading on its scheduled date on page 6 of the syllabus. 
 
For example: Read the Zemke article before class on September 8th; be ready to discuss it in class on September 8th.  Advance preparation includes making notes on your reading, creating a list of questions you have on the material, and writing answers /doing ‘to do’ items on the ‘Advance Preparation Questions/Activities’ guidelines provided on the course website. Bring reading materials and written items to class on Sept. 8th.
 
 
Note 2:  Throughout the semester the professor might obtain relevant articles that get posted to HRM related websites.  These additional readings will be either announced or passed out in class as they become available.  Treat these as part of assigned readings – you will be responsible for their content!
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